Press Releases. To: DW® Customers Date: October 26, 2020 Re: VMAX IP Pus Firmware Update VMAX® IP Plus™ NVR Firmware Update. 9262 sales@digital-watchdog. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. By running the recovery program, the VMAX® IP G4 will be defaulted and reverted to an older version of its firmware, resolving most operational issues. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. These recorders are designed to provide exceptional performance, ease of use, and scalability. Se vostede está buscando un manual de usuario para o seu sistema de videovixilancia VMAX A1 Plus, este é o documento que necesita. DW-VMAX480 = VMAX480. Get help from Digital Watchdog’s Technical Support professionals. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. Related Manuals for Digital Watchdog Vmax 960 H. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. 45-v3. Press Releases. VMAX® A1 PLUS™ SERIES DVRS. Login to check support ticket status. 2. 0. Press QR icon next to the Host field. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. 2020 Customer. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. VMAX IP 8- and 16CH firmware v5. Quickly find and download information. Scroll down the product page of your unit and locate the. If you wish to modify or create a new user, then it must use the above password requirements. Consider Making a Small Donation: "Just. In the DW Spectrum® IPVMS desktop application, right-click on the server. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. . Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. Password. Right-click and open the Setup Menu. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Use the following flowchart to troubleshoot video display issues when using the web viewer to monitor your DVR. 1 MP). The new. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. See also: iMessage Won’t Send Pictures. 0. 1. Next, click on “Network” and select the “Pathfinder” menu. Default LoginVMAX Series (960H) VMAX A1 Series (2. 3595 : sales@digital-watchdog. November 17, 2023 at 11:36 PM PST. 9. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. 1 Current Firmware Version: 1. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Related Articles. Troubleshoot camera connection issues before concerning yourself with the Web Viewer. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. 4. Remove the four mounting screws that secure the hard drive to the inside of the DVR. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. By default, the NVR is set to an IP Address of 192. Supported/Affected Devices. 2. Recommended Upgrade Path. Click on the Security tab, then click the Custom Level button. Manage Your Content and Devices. 0 or newer. digital-watchdog. VMAX Flex 4- and 8-Channel Firmware v3. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Related Digital Watchdog VMS Apps: C3CMS. Get help from Digital Watchdog’s Technical Support professionals. Click the Check button to prompt the HDD Health Check window. DW® Logo Merchandise. Customer Login. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. See the product’s specifications at the end of this manual for more information. . 1. For Immediate Release . My Watchdog. Click on the Record icon. The Security Settings window will display. By forwarding ports. Menu. This will allow you to use and control the user interface (UI) of the recording unit. by Digital Watchdog. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). 9 * Digital Watchdog DW-VMAX480D 16 2. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Right-click with the mouse and select Setup Menu from the context menu. 1. Dallas Morning News Editorial. 1. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 17-Jul-2023. DW® Logo Merchandise. v1. VMAX® A1 Plus™ 4-channel (v1. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. To use the viewing functions of Pivot CMS, each recording unit must have their own. Last Edit: May 11, 2023----- Audio In/Out (I/O) Setup. VMAX A1 Plus Series . Quickly find and. Quickly find and. g. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. 6. Do not disassemble or reassemble the product. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. Under the General tab, locate the IP Address and Port value for your connection needs. It may cause malfunction or fire. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). give review. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. 64, VMAX A1 G4 v1. ) Click the Check button to check for available updates. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. APP. Quickly find and. Webinars. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. 1. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. CONNECTING TO VMAX ® IP PLUS ™ and VMAX ® A1 ™ USING PATHFINDER ™ What is PathFinder ™ The P2P PathFinder ™ lets you securely view your system on your iOS ® or Android ® devices by scanning a QR code in the recorder’s settings menu. 37512 If you're still having trouble or need more information, please call us today at (866) 446-3595. Replace the top cover of the unit. VMS Software Articles - Pivot CMS, C3CMS, etc. 2. This PDF guide covers all the features and functions of the DVR, from installation to playback. Check the port status again after the NVR completes its reboot. DW Spectrum Support and Troubleshooting. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. DW® Logo Merchandise. 1. Blog. A progress bar will display (appearance varies by model). net as the server. 55 MB: Download: View All Software. Up the Coax (UTC) remote configuration is available with all compatible cameras. 2. Learn how to use the H. Pathfinder Setup at a VMAX A1 Plus To set up a PathFinder connection at a VMAX A1 Plus: 1) Log in to your VMAX A1 Plus as the Administrator. Quickly find and download information. Otherwise, please contact Digital Watchdog Technical Support for further assistance. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. 22-Jun-2022. This article will outline the information required for a Password Reset Form. Digital Watchdog DW-VA1P16 16-Channel Universal HD over Coax Digital Video Recorder, No HDD included. 3595 / Fax: 813. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. Launch the VMAX Plus mobile application. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. Place the DVR in its final position. 4. Password. By default, multiple Digital Watchdog VMAX products installs with default user. If the status shows an error or failure during the port check, Reboot the NVR. NDAA and TAA-compliant VMAX ® A1 G4™ offer a seamless upgrade to 4K HD resolution for new ROI from existing coaxial infrastructure. The DW Blackjack® Series and VMAX® Series units are shipped to use the default login credentials. The New Connection screen will display. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. Compatible with analog video systems, the VMAX A1 Series 16-Channel 1080p Analog HD DVR from Digital Watchdog can support up to 3840 x 2160 resolution at 30 fps over BNC cabling. Unauthorized Dealer Policy. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. • DW-VG492T4P - 2TB internal storage. Spent 30 minutes on the phone this afternoon with technical support for Digital Watchdog and was unable to get it to work properly. DW Mobile Plus™ allows you to register an unlimited number of surveillance system sites, then view and playback up to 16 cameras at a time. If you're still having trouble or need more information, please call us today at (866) 446-3595. 866. DW-VP16xT16P. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . To set the NVR up on the network, we will need to have it obtain an available IP Address. If you have the Cox branded app, you will need to. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. 6. manual Digital Watchdog VMAX A1 Plus. DW Spectrum - FQDN or. 2. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Skip to content DW Homepage. Site Setup. You are using an unsupported browser. 168. Stream (primary stream). Brand: Digital Watchdog | Category: DVR | Size: 2. Enjoy the convenience of graphical. net or dwddns2. 446. 4. 45: 12/28/2015: VMAX Flex: 15. 24, 2023. This article will provide the list of. 1. SSF file list from your selected directory will display. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . DW Sales: 866. 1 . To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Next, click on “Network” and select the “Pathfinder” menu. 1, the system will keep the same password. Download it for free and get started with your security system. Advance Alarms - Oklahoma's 100% Independent Alarm CompanyDW Mobile Plus™ for iPad and iPhone devices is a free app that works seamlessly with Digital Watchdog’s popular DW Spectrum® IPVMS, VMAX® IP Plus™ NVRs and VMAX® A1 Plus™ DVRs. Select a DDNS Server. Enquire your vendor for repair. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. When the DVR boots up, it will be in manuals for additional information. 168. 1. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. Follow the steps below to install the Digital Watchdog (DW) 4. My Watchdog. Insert your replacement hard drive and replace the four mounting screws to. 1 Updated: November 11, 2021. Scroll down the product page of your unit and locate the. dwcc. 1. Digital Watchdog DW-VF164T VMAX-FLEX 16ch Hexaplex DVR,. In the Network menu, click the Maintenance button, then select HTTPS/Certificates. 1MP)Navigate to the System Information menu. The target url is a user manual for the VMAX® IP Plus™ NVR, a standalone network video recorder that supports up to 4K IP cameras and offers CCIP™ system encryption. The Setup Menu will display. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. Supported / Affected Devices: VMAX® A1 Plus Series . High CPU Usage Troubleshooting. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. Up to 60fps @ D1 and up to 240fps @ CIF. App Compatibility. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. 12:. 2: 01/21/2016:. . 83: 01/29/2016: 29. VMAX Flex 16-Channel Firmware v3. Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. 4. Digital Watchdog DW-VG41632T16P VMAX IP G4 16-channel PoE Network Video Recorder with 32TB Hard Drive. 1. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. 2. Choose from either dwddns. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Next, click the “Setup” button for the 2nd. The reset will default it to factory, which is No Password at all. 45-v3. Forum. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Password. 5 or 2. * Live. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. Product Description. com Supported/Affected Devices. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. The VMAX A1 G4 Universal HD over Coax 16-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. com . * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. digital-watchdog. Last Edit: December 8, 2021----- Default Logins. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Skip to content DW Homepage. DW-VP16xT16P. 32 MB: Download:. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. Complexity: Medium to High. 168. Login. The File Name that you select is how the . The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. Click the “Get Stream” button, then click the “Setup” button for the REC. DW® Logo Merchandise. Click the Search button to scan the network for connected cameras. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. 1. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Stream (primary stream). This information can be found in the Network settings of the VMAX A1 Plus unit. Click the Upgrade button, located next to the current firmware Version. This article will outline the information required for a Password Reset Form. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button. 1, the system will keep the same password. VMAX A1 Plus Series . Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Complexity: Medium. The Status at the bottom of the window will indicate if a P2P. Right-click on the screen. Troubleshooting. M. DW Resource Library. 54 Previous Firmware Version: v1. 2. digital-watchdog. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Next, click on “Network” and select the. 1 MP) Recovery Firmware For The VMAX A1 (2. 1. This DVR features two HDD bays and comes configured. Click on the Security tab, then click the Custom Level button. If the status shows an error or failure during the port check, Reboot the NVR. Digital Watchdog’s surveillance recording solutions can be viewed either locally or remotely through the use of the variety of DW desktop and mobile software applications. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. SSF footage file that you want to use, then click the Pause button on the toolbar. Upgrading Firmware For A VMAX DVR. 7. They support camera resolutions up to 5 Megapixels at 30fps. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Brand: Digital Watchdog | Category: DVR | Size: 2. Get help from Digital Watchdog’s Technical Support professionals. Choose from either dwddns. Network Setup For A VMAX A1 Plus . Mount and install all necessary cameras and external devices. 1. The IP Camera Setup menu will display. 0. Testimonials. Note: For Windows 10, be sure that you are using Internet Explorer and not. Click on the Pathfinder Use dropdown and select On. The manual provides detailed instructions on how to install, configure, operate and troubleshoot the NVR. Instead, connect the PoE switch to the router,. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. Name your site. 1. In the Setup Menu, Select Network, then select the Network menu. H. 0. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Please complete and submit a request form through the Digital. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. Configuring the Camera. Carefully turn the DVR over and place a hand on the hard drive to hold it in place. If you include the incorrect version or more than one version on the USB, the. Returns & Replacements. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. T. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. Please update your browser to the latest version on or before July 31, 2020. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. Select Network, then select Pathfinder. Move the camera angle to QR code on DVR. Date Created: March 2, 2020-----Recording Errors. Software. Download and install the VMAX Plus mobile application from your mobile device’s application store. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. Use the following flowchart to troubleshoot DDNS connection issues. How customer reviews and ratings work See All Buying Options. 0. 160 and a Gateway Address of 192. The. 0. DW®. Refer to their individual 1. The Setup Menu will display. 2 Software for Mac-v2. If the camera is a Digital Watchdog model, make sure that the camera is using the same network scheme as the VMAX IP Plus. Combine your VMAX IP Plus with DW Spot™ Monitoring Modules for public view monitors. Quickly find and download information about our products, including. Control VMAX® A1™, A1 Plus™ and IP Plus™ recorders; Up to 256 simultaneous sites connections; Multi-camera viewing, up to 144 cameras (64 on Mac) per monitor; Dual monitor, up to 288 views*. 64 Older Firmware Version: v1. 0 Release Date: 10/26/2020 How to Tell What Generation NVR you have:Right-click in the Live View area, then select “Menu”. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. DW Resource Library. 168. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. To register a new device, use the dropdown to select Digital Watchdog VMAX. 7. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). DW Resource Library. 160 and Gateway - 192. 10, 2023 / PRZen / CERRITOS, Calif. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. Maintenance (5) VMAX IP PLUS (71) VMAX A1 Plus (51). Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Complexity: Medium to High. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . DW-VAONE = VMAX A1. This may cause issues with capturing video.